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Holiday Stress Buster: Interpersonal Communication Skills!

Posted by on December 19, 2011

Interpersonal Communication SkillsYes, the holidays are upon us once again! While this special time of year can bring family and friends together for times of joy, laughter and celebration, this can also be a time of year with extra pressure and stress. Your personal “to do list” is a hefty addition to the many tasks that you must continue to accomplish at work. This combination of pressures can create some tense moments in communication, sometimes leading to less-than-desirable outcomes.

At CGWA we want your holidays to be filled with joy and your work to shine too. In that spirit, we’d like to offer a few tips for successful interpersonal communication as we finish 2011 and set our sights on 2012!

Here goes…

  1. Set clear boundaries. Be realistic with yourself and others about what you can accomplish in a given time frame. Remember there is always a push to do more. Many times when we explain to others what we have on our plate they will begin to understand our limitations.
  2. Explain what you can do. Break the task, assignment or project into “chunks” and state the things that you will be able to accomplish and by when. Usually we start with what we will not be able to do and feel that we will be disappointing the other person. So, stay positive and explain what you will be able achieve.
  3. Don’t take it personally. If we think someone is frustrated or overwhelmed many times we can attribute that to something we may or may not have done. Remember, when we are not sure about something or do not have all the information about a situation we tend to fill in the blanks and create the rest of the story for ourselves. Usually we focus on what we have not done or can’t do. Remember, another person’s stress and frustration does not need to become yours!

As you finish your shopping and head for the celebrations, keep these key communication tips in mind for a peaceful and happy holiday season. Enjoy, from all of us at CGWA!

We’ll be taking a break from blogging next week. May your holidays be merry and bright!

Karen Holmes is a CGWA Senior Consultant and Trainer, based in the U.S. and delivering programs such as  Coaching, Interpersonal Communication Skills, Positive Power and Influence, Presentation Skills, and many more.

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