Reaching High Quality Agreements You have been working hard to reach a win-win agreement with the other side(s) - Vendors, Marketing, Regulatory, etc. Despite your efforts, the negotiation seems destined for stalemate! Successful leaders and managers have the ability to confront differences, resolve conflict and reach agreements internally and externally. Mutual respect and strong relationships are critical to reaching a high quality agreement for all parties. In our fast-paced workshop, participants learn how to manage a "Road Map" which leads to lasting agreements and strengthened relationships. A two-day learning experience, highly interactive, in which participants have many opportunities to practice what they learn and receive real-time feedback from video/audio recorded exercises. • Stages of negotiation - the road map • Customer needs and tradables • Becoming tactically bulletproof • Overcoming obstacles to a win-win agreement • Application planning: negotiation situation Participants will be able to: • Determine when to negotiate . . . and when not to • Utilize a road map of the negotiation process effectively • Demonstrate the skills critical for reaching high-quality agreements • Maximize power by uncovering and analyzing underlying needs and tradables • Plan and prepare for customer and internal negotiations • Identify and neutralize tactics • Plan for and practice an actual negotiation situation • Solar Turbines   • Medicis   • Pillsbury   • Rand McNally   • Yum! Brands, Inc.   • Nissan North America   • Beckman Coulter   • Alaris Medical