Supervisory Success: A Performance Management Roadmap You are a great engineer, sales person or programmer. But you're new to supervision. You have much more responsibility. Your job requires you to effectively delegate, communicate, and motivate to ensure that your unit runs efficiently. Sometimes, you feel like a ringmaster in a circus. A two-day customized learning experience in which participants learn: • Shifting into supervision • The role of a supervisor • Your company's yardstick • Shared responsibilities • Communicating expectations • Four styles of coaching • Rewarding and recognizing performance Participants will be able to: • Demonstrate knowledge of and ability to utilize the skills required to be an effective supervisor • Communicate their expectations to their employees • Determine what can be delegated • Delegate tasks effectively • Give productive feedback • Determine if training or coaching is necessary • Utilize appropriate coaching techniques to enhance employee performance • Motivate their employees through positive recognition and rewards • Williams-Sonoma   • Kyocera Wireless