Effective Writing e-Learning

Are your written documents getting the response you intended?

Are you confident in their persuasiveness and professionalism?

Are you sending a clear, concise message the first time without time-consuming re-writes?

In this highly interactive Effective Writing e-learning session, you’ll be able to turn any answers of sometimes, not often enough, or no to YES.


  • BLAT! Put the bottom line at the top!
    • In messages that request/recommend/propose action
    • In messages that send information
  • Write it right the first time
  • Sound appropriately reader-friendly from the beginning
  • Make it easy to read quickly
  • Avoid communication blunders when writing internationally
  • Follow standard guidelines for writing effective email


Participants will be able to:

  • Open with customer-friendliness
  • Call reader to action in first paragraph(s)
  • Summarize in first paragraph(s)
  • Make main point in first paragraph(s)
  • Internalize direct, customer-friendly style
  • Polish their professional tone
  • Form effective habits in word-choice
  • Write sentences that keep their reader’s attention

All courses can be customized for each group’s specific needs.

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