Understanding Communication Styles The customer is waiting for your proposal but you're still waiting for information from one of your colleagues. You thought you had an agreement. They said they would be able to meet your deadline and get you the information. Why does this keep happening? Enough already! A one-day experiential workshop that uses the DISC instrument to cover the following topics: • Seven key factors in solid relationships • Choosing responses on core values vs. reactive behavior • The four communication styles • Active listening As a result of this workshop participants will be able to: • Understand their natural communication style • Develop understanding about the other communication styles • Learn the language most likely to be "heard" by colleagues, bosses and others • Learn the strengths and weaknesses of the four communication styles "I learned to stop internalizing negativity and to turn and face my fears. When dealing, or communicating with others it's important to make the situation a win-win!" - Manager - E & J Gallo Winery • E & J Gallo Winery   • Wells Fargo