To The Point Technical Writing Your job requires that you write technical documents that technical and non-technical people can understand. You might be a field engineer having to supply reports to the home office or customers. You have a lot of information to convey. You keep getting questions and you have to spend extra time explaining what you've written. A one-day customized learning experience that will use your own company's documents. Topics covered include: • Purpose and organization of data • The three most wordy technical writing constructions • Active and passive voice • Technical writing cliches • Readability • Stylistic needs of non-technical and technical readers Technical writers and those who must convey technical information will: • Increase their writing confidence and speed • Create technical memos, e-mails, and letters that any reader can understand. • Formulate procedures that emphasize action rather than explanation • Draft change requests, specifications, and protocols that clarify rather than confuse • Write test reports that focus on the most important data and subordinate the rest "I think this class should be a required part of everyone's professional development plan." - Project Manager, Lucent Worldwide Services • Lucent Worldwide Services   • Scient   • Qualcomm   • KPMG